3-1-1 Service available in Toronto 
The non-emergency telephone number 3-1-1 is a special N-1-1 telephone number in many communities in Canada and the United States that provides quick, easy-to-remember access to non-emergency municipal services or a Citizen Service Center. Dialing this number allows city residents (only in certain cities) to obtain important non-emergency services through a central, all-purpose phone number quickly and effectively.
Voice Mail and Web Portal Security Measures
In order to provide bullet-proof security to our clients, we have implemented stricter security policy for all our clients for the Voice Mail and Web Portal (where applicable) components. The passwords for both of these components will expire every 30 to 60 days. The passwords must also have at least 5 digits, and have no sequential or repetitive characters.
Epik Client Support
Client Self Service Portal is located at http://support.epikip.net. This is where you can create a ticket for technical support, Moves/Adds/Changes or just ask Tech questions. Once you open a ticket, it is sent to all our Technicians and whoever is available will take it and get back to you ASAP. In addition, you can call epik Customer Care 866.353.9333, and you’ll speak with a live rep within 60 seconds.