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- Outlook Integration/Click to Call (2014 views)
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- Replacing your phone by changing the MAC address using ... (742 views)
Latest FAQs 
- Voicemail – Quick Reference Guide (2010-09-07 11:37)
- Customer Proprietary Network Information (CPNI) Password (2010-08-27 18:06)
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Sticky FAQs
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- Assigning, Re-Assigning, and Un-Assigning Extensions/Profiles (Hoteling)
Using the Assignment feature, one has the ability to transfer their extension to any phone across different offices, locations, home office, and certain types of ... - Activating Do Not Disturb
Do Not Disturb prevents inbound calls except from callers on your Priority Call List. To enable or disable Do Not Disturb Dial *04 Hang up NOTE: DnD is not ... - Abbreviated Dialing Codes
Abbreviated Dialing lets you create up to 100 personal 2-digit speed dial codes. To program an Abbreviated Dial Code Dial 75* Follow the voice prompts To modify an Abbreviated ... - Anonymous Call Rejection
Anonymous Call Rejection prevents inbound calls from callers who block the display of their Caller ID. To enable Anonymous Call Rejection Dial *77 Listen for the confirmation tone ... - Automatic Call Distribution Ques
The service can distribute incoming calls arriving at a designated number to a defined group of agent phones. To answer calls, a user must be ... - Assigning, Re-Assigning, and Un-Assigning Extensions/Profiles (Hoteling)
Using the Assignment feature, one has the ability to transfer their extension to any phone across different offices, locations, home office, and certain types of ... - Ammy Remote Support Features
Epik Networks can now remote into customers computer in 2 easy steps and help you identify your computer related problems in minutes. For remote support please ... - Adding Extensions
If you notice that the extensions drop-down menu is blank (when attempting to create a new user, as illustrated in the image below), you have ... - Adding a New User
1. Underneath the Wizards View, expand Customers then right click any name and select "New".2. Enter the information following the article into the corresponding numbered ... - Adding A Speed Dial to a Phone / User Account
Broadsoft M6 Admin Portal allows you to assign many useful features to virtually any physical, or "soft" button on your phone. A brief list of ...

