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A B C D E F H I M O P R S T U V W

  • Assigning, Re-Assigning, and Un-Assigning Extensions/Profiles (Hoteling)
    Using the Assignment feature, one has the ability to transfer their extension to any phone across different offices, locations, home office, and certain types of ...
  • Activating Do Not Disturb
    Do Not Disturb prevents inbound calls except from callers on your Priority Call List. To enable or disable Do Not Disturb Dial *04 Hang up NOTE: DnD is not ...
  • Abbreviated Dialing Codes
    Abbreviated Dialing lets you create up to 100 personal 2-digit speed dial codes. To program an Abbreviated Dial Code Dial 75* Follow the voice prompts   To modify an Abbreviated ...
  • Anonymous Call Rejection
    Anonymous Call Rejection prevents inbound calls from callers who block the display of their Caller ID. To enable Anonymous Call Rejection Dial *77 Listen for the confirmation tone ...
  • Automatic Call Distribution Ques
    The service can distribute incoming calls arriving at a designated number to a defined group of agent phones. To answer calls, a user must be ...
  • Assigning, Re-Assigning, and Un-Assigning Extensions/Profiles (Hoteling)
    Using the Assignment feature, one has the ability to transfer their extension to any phone across different offices, locations, home office, and certain types of ...
  • Ammy Remote Support Features
    Epik Networks can now remote into customers computer in 2 easy steps and help you identify your computer related problems in minutes. For remote support please ...
  • Adding Extensions
    If you notice that the extensions drop-down menu is blank (when attempting to create a new user, as illustrated in the image below), you have ...
  • Adding a New User
    1. Underneath the Wizards View, expand Customers then right click any name and select "New".2. Enter the information following the article into the corresponding numbered ...
  • Adding A Speed Dial to a Phone / User Account
    Broadsoft M6 Admin Portal allows you to assign many useful features to virtually any physical, or "soft" button on your phone.  A brief list of ...